managed support

Our IT support proposition is absolutely scalable and our services could be adjusted to fit your needs and budget. We offer a range of solutions from Pay-as-you-use to a fully outsources/ all-incisive service; from supporting your in-house IT team all the way to a full-on outsourced ‘IT department’.

We offer SLAs adjusted to your business needs and help develop policies and educational material for the business and employees.

We deliver 99% uptime and 60% of all issues being resolved within 24hrs, significantly exceeding contractual SLAs.

 

We start with a site survey / network assessment and devise a comprehensive IT support plan fitted around your company requirements. We provide a full and continues (with extended hours) IT support covering (but not exclusive to) the following areas:

our functions

our process

partners & tools

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